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Help center2021-05-20T18:32:12+00:00

HELP CENTER

Below you will find the answers that you are looking for. If so, please contact us and we will be happy to provide personal advice.

FREQUENTLY ASKED QUESTIONS

What is Recovery Plus?2021-05-18T15:39:27+00:00

Recovery Plus is an international brand of recovery items with a future vision and project, looking to obtain the maximum benefit for users through experience, granting first quality products and guaranteeing results.

How do I know which is my size?2021-05-18T15:40:13+00:00

Some of our pressotherapy garments are single size, such as the shorts, the pants and arm sleeves. However, other garments are available in S, M and L sizes respectively, such as the boots and the abdominal girdle. In any case, within each item’s form, you will find a graphical guide in order to know which is your correct size.

Which are the benefits of pressotherapy?2021-05-18T15:40:57+00:00

Pressotherapy is a recovery system, which is born from a pneumatic pressure pump, which transfers air and a specific sequential pressure within the different chambers in the pressotherapy garments. This way, lymphatic and blood circulation increase throughout our extremities, which helps eliminate lactic acid and residues within our metabolism. With this and an improved blood flow, we will obtain a higher amount of oxygen and nutrients in our muscles, which will allow us to decrease soreness and accelerate the reconstruction process.

Are there any counter-indications?2021-05-18T15:41:29+00:00

Pressotherapy must not be used if you present any of the following: pregnancy, hypertension or hypotension, deep vein thrombosis, superficial tombphlebitis or arterial insufficiency, infections or inflammations, hypothyroidism… do not hesitate to consult with your doctor beforehand if you suspect you may have any of the above.

How much time and how to use it?2021-05-18T15:43:39+00:00

Pressotherapy sessions may range between 10 and 90 minutes. Recommended sessions will go from 30 to 45 minutes per session, taking it up to 60 minutes with a mild pressure. These are recommended two hours after training or competition. It is also recommended to apply cold before the treatment, which contracts blood vessels. You can also use pressotherapy as a previous warm up, during 10 or 15 minutes.

Weekly sessions will run according to the user, there is no time or frequency restrictions whenever it is painless and it does not present any counter-productive symptom.

It is important that the legs remain completely horizontal at all moments during the treatment.

Can everyone use R+? Or is it only for professional athletes?2021-05-18T15:44:28+00:00

Of course, pressotherapy is permitted and adequate for everyone, professional athletes or amateurs, even people who practice sports less often, but it is not allowed for children under age, nor for people that may present some type of counter- indication.

Which program to use and in which moment?2021-05-18T15:45:03+00:00

From our team of professionals, we are developing pressotherapy use protocols and the combination of items that we will publish in social media. This is why you should follow us and stay aware! It is going to be thrilling!

Can I take my R+ on a trip?2021-05-18T15:45:38+00:00

Of course, our machine is specifically designed to be portable equipment, which consists of the lightest and most compact machine in the market, facilitating its transportation. You must take into account if you are travelling by airplane to take your device with you since the battery will not be allowed within the airplane hold in any case, so your luggage might be blocked because it is not possible to check in batteries, which are included in our systems.

Do I have to carry out any maintenance for my machine? If so, how?2021-05-18T15:47:23+00:00

With our machine, you will receive a basic kit to be able to correct anything that may happen to the system. This includes grease, rubber rings and a pendant for the protections. You will only have to maintain each and every one of the connections perfectly lubricated and if there is any air leak, maybe the joints have suffered too much wearing and need to be replaced. That is all!

Some of the chambers do not inflate. Why is that?2021-05-18T15:47:59+00:00

Sometimes, when the installation and manipulation is not correct, it is possible that some connections are not well joint together, or that some of the tubes are bent, blocking the air from passing through. Verify the correct installation of the tubes as well as the protective cover, to assure everything is correct. There will not be any problem.

There is an air leak and one or more of the chambers is not inflating. Why could this happen?2021-05-18T15:48:15+00:00

Do not worry; the answer is simple and easy. If this happens, it means that some of the connections have lost the rubber ring, which makes the air leak between connections. Review and add or substitute the rubber ring and problem solved.

Am I correctly connecting the chambers?2021-05-18T15:49:05+00:00

There is a common mistake when installing the pressotherapy tubes in the garment. Pressotherapy pressure always goes from the lower part towards the heart, so chamber number 1 will always be farther and will coincide with the longest tube. Review this, if not, it will be as easy as reversing the direction of these.

Pressure is weak, is something wrong?2021-05-18T15:50:03+00:00

Recovery Plus is designed to work at 220V and to be functional throughout Europe, but you must know that, for example, if you are in the U.S.A. your machine will need a power transformer that will allow converting 110V into 220V for a correct functioning.

With low battery, performance decreases. Is this normal?2021-05-18T15:50:56+00:00

Our battery system uses a total wearing, which means that our pump will propel air through the battery until the last moment. It is normal that the pump’s performance decreases once the battery does, but it will not stop pumping until the battery has totally ran out. However, do not worry! We have the quickest charger in the market and in less than 2 hours, your battery will be charged again.

What is R+’s warranty?2021-05-18T15:51:13+00:00

The warranty consists of 2 years in machines and 1 year in the rest of the pressotherapy items.

Can I try it? Where?2021-05-18T15:52:42+00:00

Of course! You can follow us through our “Try me!” section in the home menu and you will be able to see the closest locations to try within our Test Centers, Official Spots and sport Events. We recommend that you review this space, which is updated constantly. Furthermore, if you wish you can request a group trial and we will be delighted to assist your proposal and value the possibilities. Contact us at info@recovery-plus.es

Do you carry out sponsorships and/or partnerships?2021-05-18T15:58:15+00:00

Of course, from Recovery Plus we are happy to listen if you feel represented by our ideas and values. You will just have to contact us through the contact form or send us an email at info@recovery-plus.es. We cannot promise a sponsorship or collaboration to everyone, but we will really listen to you and analyze your proposal. #GOTOTHENEXTLEVEL

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MASSAGE MODES

Most commonly used to obtain a relaxing massage. The chambers will start inflating one by one from feet to body. It can also be used as a warm up before training or competition.

Destined to eliminate post high intensity training lactate and residues. Similar to the conventional physiotherapy massage, preventing blood reflux.

Similar to mode A, inflating two chambers at a time from feet to body, preventing blood reflux. This means that this program is also recommended to eliminate lactate.

The most innovative and out favorite mode, with the chambers inflating, the device will issue a pulse repeated 3 times, increasing and decreasing the last chamber, within the active ones. This way, residues can move through the tissues. (During the first cycle, it works without the PULSE function in order to warm up).

TRY THE PRESSOTHERAPY R+

Find out where you can try and see our gear, either contacting with our official points, visiting our test centers or attending the events in which we will participate. Do you have any other doubts? We will be at your disposal.

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CONTACT US

We remain at your disposal for any doubt you may have. You can call us, send us an email or fill in the form below, we will respond as soon as possible.


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